Privacy policy

WEBSITE OWNER DETAILS

CALASANTA HOUSE S.L.

Tax ID (CIF): B22712210
Address: Avenida de Europa, 26 - Ática 1, Floor 2 - 28024 Pozuelo de Alarcón, Madrid, Spain
Contact: help@calasanta.com
Main activity: Sale of clothing and accessories.

DATA PROTECTION

In compliance with current regulations on personal data protection, we inform you that your data will be processed by CALASANTA HOUSE S.L. (CIF: B22712210) in accordance with the purposes, retention periods, and legal bases detailed below. For relevant processes, we also inform you about profiling, automated decision-making, and any possible data sharing or international transfers.

PURPOSES AND DETAILS OF PROCESSING

Processing and managing website functionality

  • Retention period: Until consent is withdrawn.
  • Legal basis: User consent.
  • Type of data: Identification data only.
  • Data sharing/transfers: None.

Responding to inquiries and requests

  • Retention period: While consent remains active.
  • Legal basis: User consent.
  • Type of data: Identification data only.
  • Data sharing/transfers: None.

Compliance with legal obligations

  • Retention period: As established by law for potential claims.
  • Legal basis: Compliance with a legal obligation.
  • Type of data: Identification data only.
  • Data sharing: Public authorities, if required.

Marketing and newsletter subscription

  • Retention period: While consent remains active.
  • Legal basis: User consent.
  • Type of data: Identification data only.

Management of purchases and contracts

  • Retention period: Throughout the entire purchase process, including returns or claims.
  • Legal basis: Contractual performance.
  • Data sharing: Tax authorities, banking entities, or competent public bodies.

Administrative and financial obligations

  • Retention period: 5 years according to tax regulations, 10 years for document retention.
  • Legal basis: Compliance with a legal obligation.

DATA SUBJECT RIGHTS

You may exercise the following rights regarding your personal data:

  • Right of access: Obtain information about your data and its processing.
  • Right to rectification: Correct inaccuracies in your data.
  • Right to restriction of processing: Limit the purposes of processing.
  • Right to erasure: Delete your personal data, subject to legal exceptions.
  • Right to data portability: Receive and transfer your data in a structured format.
  • Right to object: Prevent future processing of your data.

HOW TO EXERCISE YOUR RIGHTS

Send a written request to:
Address: Avda. de Europa 26, Ática 1, Floor 2 - 28024 Pozuelo de Alarcón, Madrid, Spain
Contact: help@calasanta.com

The request must include:

  • Full name and identification (ID or equivalent)
  • Specific details of the request
  • Address for notifications
  • Date and signature
  • Supporting documentation (if applicable)

It is recommended to send the request through a method that allows tracking.
You may also file a complaint with the Spanish Data Protection Agency if you believe your rights have been violated.

SOCIAL MEDIA PRIVACY POLICY

CALASANTA HOUSE S.L. manages profiles on Twitter, Pinterest, Instagram, and TikTok to promote products and services. By interacting with our profiles, you authorize the use of public data from your profile for limited purposes (e.g., replies, direct messages).

Users can manage their privacy directly through each platform. Content shared on our profiles must comply with the law and ethical standards. Non-compliant content will be removed, and the user may be blocked.

Contests and Promotions
All contests are governed by applicable regulations. Social media platforms are not sponsors or collaborators of these activities.

Advertising
We may use these platforms for advertising purposes. Personal data used for direct marketing will comply with GDPR and other applicable regulations.

Privacy links:

PAYMENT METHODS

Klarna and Clearpay
Data shared with Klarna or Clearpay during the purchase process will be processed according to their respective privacy policies:

REVENI
Data related to reverse logistics may be shared with REVENI in accordance with its privacy policy.

Instasend
SMS notifications and marketing comply with strict privacy and consent standards. For more information, contact us via email at: help@calasanta.com